نقش هویت تیمی در وفاداری هواداران در صنعت فوتبال ایران

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استادیار مدیریت ورزشی دانشگاه نیشابور

2 دکتری تخصصی مدیریت ورزشی

چکیده

هدف از پژوهش حاضر، بررسی نقش هویت تیمی در وفاداری هواداران تیم‌های حاضر در لیگ برتر فوتبال ایران از طریق مدل‌سازی معادلات ساختاری بود. روش تحقیق توصیفی و از نوع همبستگی بود. جامعه آماری پژوهش را کلیۀ هواداران بالای 18 سال تیم‌های حاضر در لیگ برتر فوتبال ایران در فصل 96 ـ 95 (لیگ شانزدهم) تشکیل دادند. در نهایت 640 پرسش‌نامه مورد تجزیه و تحلیل آماری قرار گرفتند. برای سنجش هویت تیمی از پرسش‏نامه هییر و همکاران(2011) و برای سنجش وفاداری هواداران در دو بعد نگرشی و رفتاری به ترتیب از پرسش‏نامه‌های گلادن و فانک (2001) و ایوازاکی و هاویتز (2004)، استفاده شد. پس از تأیید روایی صوری و محتوایی پرسش‌نامه‌ها، میزان پایایی پرسش‌نامه‌های هویت تیمی و وفاداری در یک مطالعه راهنما و با استفاده از ضریب همبستگی آلفای کرونباخ تأیید شدند. از روش مدل‌سازی معادلات ساختاری برای تحلیل داده‌ها استفاده شد. تجزیه و تحلیل مدل معادله ساختاری پژوهش نشان داد، هویت تیمی بر وفاداری هواداران تأثیر مثبت و معنی‌داری دارد. بنابراین به مدیران ورزشی توصیه می‌شود، به منظور ایجاد و بالا بردن وفاداری هواداران به مواردی از قبیل قدردانی از هواداران و اعتمادسازی توجه نمایند.
 

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